Connecting customers via mobile screens – via SMS, apps, social media and mobile Web to improve the results. This app assists business people to create awareness to the users in their day to day lives thus enhancing brand awareness and customer relations.

Using the technology of Artificial Intelligence with capabilities of making wise conversations with customers and businesses to improve physical conversation between them and speed up their interactions. They also offer speedy solutions and thus help in the enhancement of customer relations.

Using discovery techniques based on learning from given data to enhance the performance in completing a specific task each time the computer is run without the need to programme the new method. It enables business entities to make pertinent decisions, improve on exercises they conduct as well as forecast the future.

A sales-oriented and service-oriented application that can be implemented with less coding work, built-in for businesses of certain requirements. These chatbots enable one to interconnect them easily and can deal with frequently asked questions, thus enhancing the buyer experience.

Incorporating text mining techniques including NLP in conjunction with machine learning in the determination of the sentiment and opinion related to texts. It assists firms in analysing the buying behaviour of customers so as to have an enhanced ability in modifying the production or service output as well.

A method that confirms the genuineness of the users or the device before granting them a permit to gain access to the necessitated information. The security features it has are passwords, biometrics, or two-factor authorization as a way of protecting information.